Online rentals and eSign
Rent units around the clock.
Tenants pick a size, sign the lease, pay and get their gate code from your website. No phone call. No office hours. No paperwork waiting for you in the morning.
- Included with every account
- Works on a phone
- You set the rules
A phone shows the Elm Street Storage rental page at 9:41 PM with three unit sizes and prices.
Nine minutes
From "do you have a 10x10?" to a gate code.
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9:41PM
She picks a size.
Sarah finds your facility, sees what is open and what it costs, and chooses a 10x10 and a move-in date. Unit Trac picks the unit for her from the ones you have put online.
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9:44PM
She signs the lease.
Your own lease, with her name, the unit and the rent already filled in. She signs with a finger. The signed copy goes to her inbox and onto her lease in your account.
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9:47PM
She pays.
An itemized first bill, your promotion applied, by card or bank account. She turns on autopay while she is there.
Payment Processing -
9:50PM
She has her gate code.
The last screen shows her unit, her code and a link to her customer portal. She can move in tonight.
Customer Portal
You find out when you sit down.
The customer, the lease, the first payment and the gate code are already in your account. The unit is green on your map. You did nothing.
On the owner's facility map, unit B-14 has turned green, and the activity list shows the online rental, the signed lease, the payment, autopay and the gate code.
Start it for them
Take the call. Skip the paperwork.
When someone phones, build the lease in a minute and send it by text or email as an eSign lease. They finish on their own phone: check their details, sign and pay. You can keep talking.
Lease ManagementThe owner sends the lease for signature by text, and a message with a signing link arrives on the tenant's phone.
Promotions
Run a special. Let it end by itself.
Set up an offer once. Unit Trac shows it, applies it to the right bills and takes it away on time.
- A dollar amount or a percentage, on rent alone or on rent and fees.
- For the first month, a set number of months, or repeating.
- On for a date range you choose.
- Automatic for every new lease, or only with a code.
- Limited to the unit sizes you choose.
- Given to tenants you already have, not only new ones.
- Shown on your website beside the regular price.
Showing promotions on your website is part of Premium Websites.
Leases that start later
Book it today. Hold the unit until move-in day.
Tenants renting online choose a move-in date up to a week out. In the office you can book a lease up to 90 days ahead. The unit is held from the moment you book it, and gate access begins on move-in day.
Timeline for unit C-22: the current lease ends November 6, and a reservation for D. Patel starts November 9. The unit is held from today and the gate code starts November 9.
You can book a unit that is rented today, as long as that lease ends before the new one starts.
Waiting list
Sold out is not the end of the conversation.
When a size is full, visitors can ask for one instead of leaving. They land on your waiting list, and Unit Trac flags them when a unit opens up.
A visitor requests a 10x20 that is sold out, Jordan P. appears on the owner's waiting list, and later the row is marked Unit available.
Your call
How much happens without you is up to you.
Example online rental settings: prices shown, instant rentals on for new and existing tenants, autopay not required, cards and bank payments accepted, phone number and driver's license photo required.
- Choose which units appear online.
- Ask your own questions, and collect a file such as an ID or proof of insurance.
- Use a different lease for each unit size.
- Prefer to approve people first? Turn instant rentals off and take requests instead.
A move-in should never end on a spinner.
It always gives an answer.
If a connection drops during payment, the page checks what really happened before it tells the tenant anything.
One tap or five, one charge.
A tenant who taps Pay again is not charged twice.
Half-finished is not lost.
Anyone who stops partway shows up on your In-Process list for 14 days, so you can follow up.
What it needs
Included.
Self-storage online rentals, electronic signatures and the customer portal are part of every Unit Trac account.
See pricingA website comes with it.
Every account includes a simple website that takes rentals.
Web Design & MarketingGate codes need a gate.
Instant codes work when your gate system is connected to Unit Trac.
Gates & SecurityQuestions
Something else? Talk to a person
They choose a size. Unit Trac gives them the first open unit of that size from the ones you have made available online.
Yes. Turn off instant rentals and visitors send a request instead. It lands on your waiting list and you send the lease when you are ready.
By card or bank account. You choose which to accept, and whether autopay is offered or required. Canadian facilities can take pre-authorized debit.
Your own lease. You set it up once and Unit Trac fills in the tenant, the unit and the rent each time.
Their application waits on your In-Process list for 14 days.
Tenants renting online can pick a move-in date up to a week out. In the office you can book up to 90 days ahead.
No. It is part of the $0.70 per unit price.
Take tonight off.
Unit Trac has the front desk.
- No setup fee
- No contract
- No sales call