Unfortunately, bad checks happen. Unit Trac makes it easy to keep accurate records.  You've recorded a check payment and then find out that it was bad. What should you do?

It goes by different names - returned check, bounced check, insufficent funds (NSF) - whatever you call it - here is how to handle it.
 

1. Go to the Customer's "Invoicing & Payments" tab and delete the payment by clicking on the Actions button and then "Delete".

  

 

2. After deleting the payment, click on "Add Item".  Adjust the date if needed, change the Type to "Fee", enter the description (and maybe the check number) and item price and click '"Save".  This will add the fee to the customer's invoice. 

3. If the bank provided a digital image of the bad check, you can upload in the customer's "Documents" tab and/or you may want to enter a note under the customer's "General" tab.