Correct a Payment

Created: 3/17/2017

 

Mistakes happen and they can easily be fixed in Unit Trac. There a couple different ways to correct a payment that has been recorded.

1. Delete a Payment
If you make a mistake - you'll want to delete the payment and re-record accurately. This applies to cash, check, ACH, money orders or other payment methods. Please go to Actions > Delete to delete the payment.  From there, go to Actions > Record a Payment to record the accurate payment.
Delete a Payment

Please Note: Credit/debit card payments cannot be deleted.  They must be refunded and you can choose to issue a full or partial refund depending on the situation.

2. Edit a Payment
You may also edit a payment. Please go to Actions > Edit.  Editing the payment gives you the ability to modify the payment date, break down of the payment application and notes.




Now your financials are accurate. Easy.

 

Was this article helpful? Yes / No

Can't find your answer?

We're here to help. Get in touch with us and we'll get back to you as soon as we can.

Contact us